Discussion Do you think helplines will start using AI?

[The_Hunter]

What could go wrong? [/s]

 

[maniac116]

Yes, I believe that eventually you'll be speaking to AI regardless of who we call with the exception of calling personal friends. It all comes down to $$$

 

[sammiechzxv]

The ai would probably be more useful than the employees. Lol

 

[dontwakemeup]

They have already started using robots if you ask me! Last time I called the lady was older and exhausted. She spoke as if she was reading a teleprompter. She spoke so slowly and dragged her words out, I couldn't stand it! By time to conversation was over, I was exhausted and tired and went to bed lol

 

[quietism]

This is such a great (terrible) idea. I reckon it'll get adopted like a frog in hot water, too slowly to notice until it's too late.

I feel like there's some kind of dystopian sci fi plot in this idea.

 

[The_Hunter]

Jokes aside, oh my god. fuck no. Please, don't deploy such a nascent technology on such a vulnerable population, for the love of humanity.

I am sure nobody is seriously considering this. A... AI hotline. I'm sure human-run hotlines already have plenty workers to be functional (at least), and despite whatever mistakes our civilization has made up to this point, I have enough hope in us that nobody in their right mind will replace human hotline workers with AI, for reasons in obvious.

Rest assured. I do not believe this will happen.

Yes, there might be new AI chatbots that are made with the intention of mental health support in mind; but these will not cause human hotlines to shut down.

Hope this helps!

--Hunter

 

[Gstreater]

I don't think so, at least not in our lifetimes. Ai is getting better but it's also been attributed to driving people to kill themselves so until they get water better I doubt they will, or at least hope they won't.

 

[Life'sA6itch]

They will force it into use even if in limited ways. Keep in mind humans make mistakes, sometimes deadly. So, I think AI will be used if it isn't already in use or in training for this purpose.

They have already started using robots if you ask me! Last time I called the lady was older and exhausted. She spoke as if she was reading a teleprompter. She spoke so slowly and dragged her words out, I couldn't stand it! By time to conversation was over, I was exhausted and tired and went to bed lol

On one hand I did lol and then on the other

 

[Hojag]

Yes, I believe it's possible. Though, where I live, I must admit that talking to a robot would be much better than an anon who:

1. Go silent when I mention... suicide plans or alike. ????? IT'S THE SUICIDE "HELP"LINE OR WHAT?

2. May not be available, because corruption ate the money that should cover the service and you will wait forever for your turn, with an elevator song playing as BGM.

3. Will hang up the phone on you, out of nowhere. Ehe.

But that was my experience, of course. I know there are people who will indeed be affected if an AI is implemented - and that's awful.

 

[_Maya]

I wouldn't be surprised if they integrated ai in some way, but i don't think it'd be fully replacing the people you talk to on the line.