Is it really necessary to humiliate and belittle a 64 year old man who's terminally ill and frantically (and possibly
posting all over the forum on his first day clearly desperately hoping to find a way to end his agonizing pain?
there aren't many, but there are some older very sick or terminally ill members here who aren't tech savvy and need a little guidance. Infographics don't help these people. whenever I see frantic posting i check the post history to see what is going on before I reply.
Some deserve a very direct answer and even a bit of scolding for asking the same questions over and over, but we were all new once and didn't know where to find things... I posted My first question and was kindly put in my place for not knowing to search, but it also made me weary to post my questions and I'm not a shy person. If my question attracted this kind of belittling, I would have left this forum that day! I've seen it in many posts that just don't warrant it.
This is supposed to be a supportive community for a very small and unfortunately hurting population of people.
Stop hurting them more.
I personally don't believe that potentially vulnerable individuals and expecting basic common-sense and netiquette are mutually exclusive.
If a member posted asking 'What is SN?' (and they do) rather than searching or browsing the resource compilation, there's no reason why they shouldn't be referred to either of these sources rather than simply being handed a definition and thus reinforcing that behaviour in them and other users. I personally consider the infographic to be ideal for this purpose, because it saves typing the equivalent in a worded response (which can get frustrating when you are doing it often for the same kinds of obvious questions), it doesn't contain links or anything to reinforce the members behaviour, and it is purely functional and unemotive. It is literally a graphic pointing the member to read a resource. There's no sarcasm, emotion or tone involved.
If a member posted asking how SN was taken, whether it needed some kind of liquid or you could eat it by the spoonful out of the packet (this post really happened!), then there may well be some gentle mockery of their question, as there should be practically
no way in which one could learn of the existence of SN from this forum (Stan's Guide, megathread or PPH) without at the same time learning that it is mixed in water for consumption.
In the current example, if a member not only fails to search for a well-covered term before posting asking why it has never been mentioned before, but then goes on a rant including all-caps words about why nobody has ever mentioned it, then I'm sorry but they do leave themselves somewhat open to a bit of stirring. Note that the OP was
only critiqued for the behaviour above, they were
not in any way mocked for the fact that they had previously attempted nor that their wife had died accidentally.
I don't think most members here would either want or appreciate being wrapped in cotton-wool and excused for behaviour that would be less than ideal on literally any other kind of forum, or indeed in real life. Note that I'm not advocating disrespect or bullying towards members who make these kind of errors. But it is possible to separate the error from the member, and to acknowledge or even criticise the behaviour without it needing to be misconstrued as an attack on the member themselves, or on the vulnerable aspects of the member's situation. I also note that there is a difference between critiquing someone for a lack of common-sense, logic or netiquette, versus criticising someone for being suicidal. I would
never endorse the latter behaviour.
I'm also going to point out that it is reasonable to expect a basic level of common-sense, logic and netiquette from every user
by default, unless explicitly stated otherwise. Very few of us have time to individually research the author of each and every post to determine whether they in fact have an underlying mental disability, language issues or computer illiteracy that might shift their behaviour from annoying to understandable. This is why the post by the OP was judged on its merits (or lack thereof) before receiving responses from myself and other members. I didn't know at the time that the poster was 64 or terminally ill. But again, as I stated earlier, I don't think that member came onto this forum expecting to be held to a different standard of behaviour purely by virtue of their age or illness.
Finally, it's important to note that a response such as this, of this size and complexity, would
not normally be warranted by the OP's original minor gaffe, which was responded to by a number of members including myself and then quickly moved on from. My response here is a direct (over)explanation on the topis raised by
@Living sucks. I hope I have been able to address these calmly and comprehensively.