They said "it is under process to in transit and will arrive to destination as soon as possible.it will be submitted to customs, once cleared and received in our office we shall arrange for pickup /delivery accordingly"
I don't understand what they mean to be honest. I'm scared I'm not going to get my package
I guess they are still getting ready to ship it to your location :(
I am also worried about them checking it at customs because the worse case is that they seize it.
Normally the process for packaging goes like this:
1: Order confirmation and label created
2:Transit to country
3:Check at customs
4:Sent to local post office and sorted
5
ut for delivery
I guess it hasn't been sent to your country yet. Must be still on a flight to the customs office.
Normally updates happen when it reaches a checkpoint, some carriers have to scan them, perhaps they didn't? Fortunately, no updates doesn't always mean that it is stuck in one place.