LogicalConclusion
Experienced
- Jun 2, 2019
- 239
Just a bit of a rant...figured off-topic should be a good place for it?
I'm going to be $80 past due on my internet bill on the 18th of this month. So I called Comcast, hoping they would be reasonable and allow me to pay that remaining balance off in the next 2-3 months along with my normal bill. This dude...he could not comprehend what I was saying at all. Didn't understand what I was asking for, made me explain it like 3 times. Then he kept saying "Well, you have until the 18th and could pay a bit next week and the rest later" and I kept telling him "No, I am on a fixed income, I do not have money again until next month." The longest pauses you could imagine, I swear you could hear the gears turning in his head as he tried to comprehend what I was telling him. Then we're back to "well you have until the 18th." Finally I was like "Listen, I do not have money right now, I will not have money on the 18th, I will not have money again until next month" and he still didn't get it. Like why is the concept of being on a fixed income so incomprehensible to these people? I've had issues with paying my bill and being behind for at least a year, but never got late fees or service interruptions, and finally was able to get it back down to $0 balance some months ago. So I thought they'd be understanding and instead I get this idiot. So what I'm saying is, if I have doubts about why I don't want to deal with life anymore when it comes time to ctb, I'll just call Comcast and ask simple questions to get dumb, infuriating answers until I just close the ratchet and go night-night.
I'm going to be $80 past due on my internet bill on the 18th of this month. So I called Comcast, hoping they would be reasonable and allow me to pay that remaining balance off in the next 2-3 months along with my normal bill. This dude...he could not comprehend what I was saying at all. Didn't understand what I was asking for, made me explain it like 3 times. Then he kept saying "Well, you have until the 18th and could pay a bit next week and the rest later" and I kept telling him "No, I am on a fixed income, I do not have money again until next month." The longest pauses you could imagine, I swear you could hear the gears turning in his head as he tried to comprehend what I was telling him. Then we're back to "well you have until the 18th." Finally I was like "Listen, I do not have money right now, I will not have money on the 18th, I will not have money again until next month" and he still didn't get it. Like why is the concept of being on a fixed income so incomprehensible to these people? I've had issues with paying my bill and being behind for at least a year, but never got late fees or service interruptions, and finally was able to get it back down to $0 balance some months ago. So I thought they'd be understanding and instead I get this idiot. So what I'm saying is, if I have doubts about why I don't want to deal with life anymore when it comes time to ctb, I'll just call Comcast and ask simple questions to get dumb, infuriating answers until I just close the ratchet and go night-night.